Effective Date: June 13, 2026
Welcome to CostcoUSA.com (“Website,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and secure online experience.
This Privacy Policy explains how we collect, use, disclose, store, and protect information gathered through CostcoUSA.com. By accessing or using our Website, you agree to the practices described in this Privacy Policy.
Introduction
At CostcoUSA.com, we value transparency and respect your privacy rights. This Privacy Policy outlines what information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal data.
Whether you are browsing products, subscribing to newsletters, contacting customer support, or interacting with our services, we strive to handle your information responsibly and in accordance with applicable privacy laws.
What Information We Collect
We may collect several types of information from users, including:
Personal Information
Information you voluntarily provide, such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login credentials
- Customer service inquiries
- Survey responses
Transaction Information
When making purchases or transactions, we may collect:
- Product orders
- Payment-related details
- Purchase history
- Refund requests
- Delivery information
Please note that payment processing may be handled by trusted third-party payment providers who maintain their own privacy and security standards.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Pages visited
- Referral URLs
- Time spent on pages
Cookies and Similar Technologies
We may collect information through cookies, web beacons, analytics tools, and similar technologies to improve website functionality and user experience.
Use of Information
We use collected information for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing customer accounts
- Providing customer support
- Responding to inquiries
- Sending transactional communications
- Improving Website performance
- Personalizing user experiences
- Conducting analytics and research
- Detecting fraud and security threats
- Complying with legal obligations
- Sending promotional communications when permitted
We may also use aggregated or anonymized information for business analysis and operational improvements.
Third-Party Disclosure
We do not sell personal information to third parties.
However, we may share information with trusted service providers that assist us in operating our Website and business activities, including:
- Payment processors
- Shipping providers
- Marketing service providers
- Analytics platforms
- Cloud hosting providers
- Customer support systems
These third parties are only authorized to use information as necessary to perform services on our behalf.
We may also disclose information when:
- Required by law
- Responding to legal requests
- Protecting our rights or property
- Preventing fraud or security threats
- Enforcing our policies and agreements
In the event of a merger, acquisition, or business transfer, user information may be transferred as part of the transaction.
Cookie Usage
Cookies are small files stored on your device that help improve website functionality and user experience.
We use cookies for purposes including:
Essential Cookies
Required for website operation and security.
Performance Cookies
Help us understand how visitors interact with the Website.
Functional Cookies
Remember preferences and settings.
Marketing Cookies
May be used to deliver relevant advertisements and measure campaign effectiveness.
Most browsers allow users to manage or disable cookies through browser settings. Disabling cookies may affect certain Website features.
External Links
Our Website may contain links to third-party websites, products, services, or resources.
We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
Your interactions with external websites are governed solely by their respective privacy policies and terms.
Security Measures
We take reasonable administrative, technical, and physical safeguards to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
- Destruction
Security measures may include:
- Secure server infrastructure
- Encryption technologies
- Access controls
- Monitoring systems
- Security assessments
- Employee confidentiality practices
While we strive to protect user information, no online transmission or storage system can be guaranteed to be 100% secure. Users share information at their own risk.
User Rights and Choices
Depending on your location and applicable laws, you may have certain privacy rights.
These rights may include:
- Accessing personal information
- Correcting inaccurate information
- Requesting deletion of information
- Restricting processing
- Objecting to data processing
- Requesting data portability
- Withdrawing consent
Users may also unsubscribe from marketing communications at any time by using the unsubscribe link included in emails or contacting us directly.
We will respond to legitimate requests within the timeframe required by applicable law.
Protection of Minors
Our Website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we learn that information has been collected from a child without appropriate parental consent, we will take steps to delete such information promptly.
Parents or guardians who believe a child has submitted information may contact us for assistance.
For users located in jurisdictions with different age requirements, we comply with applicable legal standards regarding children’s privacy.
CCPA Compliance
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
California residents may have the right to:
- Know what personal information is collected
- Know how information is used
- Request access to collected information
- Request deletion of personal information
- Correct inaccurate personal information
- Limit certain uses of sensitive information
- Receive equal service regardless of privacy choices
We do not discriminate against consumers for exercising privacy rights.
To submit a privacy request, please contact us using the information provided below.
GDPR Compliance
For users located in the European Economic Area (EEA), United Kingdom, or other regions with similar privacy protections, we process personal data in accordance with the General Data Protection Regulation (GDPR).
Our lawful bases for processing may include:
- Consent
- Contract performance
- Legal obligations
- Legitimate business interests
- Protection of vital interests
Under GDPR, users may have rights to:
- Access personal data
- Rectify inaccurate data
- Erase personal data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
Individuals may also lodge complaints with their local data protection authorities if they believe their rights have been violated.
How Long We Keep Your Information
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill transactions
- Maintain business records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods vary depending on:
- Type of information
- Business necessity
- Legal requirements
- Security considerations
When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of according to applicable laws and industry standards.
Policy Updates
We may update this Privacy Policy periodically to reflect:
- Legal changes
- Regulatory requirements
- Technology updates
- Business practices
- Service improvements
When updates are made, the revised version will be posted on this page with a new effective date.
Continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.
Users are encouraged to review this page regularly to stay informed about our privacy practices.
Privacy Questions
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us.
Website: CostcoUSA.com
Email: support@costcousa.com
Contact Page: https://costcousa.com/contact-us